Frequently Asked Questions

About GoL

GoL (GoL Travels Pvt Ltd) is a complete service provider to the people of Lakshadweep which operates Trading, Courier Service & Travels to Lakshadweep Islands. It stands as a connecting bridge between Mainland and Lakshadweep. GoL is an aggregator which provides an Online Platform with branch offices in each Island in order to facilitate smooth purchasing of all necessary items for Islanders. GoL Courier is an uninterrupted courier service to Lakshadweep. GoL is a Govt. authorized travel agency for Lakshadweep Tourism.

GoL bridges a gap in the market that poses a great deal of difficulty, uncertainty and lack of authentic information for tourists to the U.T. of Lakshadweep.

GoL provides a platform to explore the hidden secret of coral paradise of India. We are the intermediaries between the resort owners and tourists.

GoL Travels Private Ltd, Pallichal Rd, Thoppumpadi, Ernakulam, +914842959023, +918590089757

GoL is a Govt Authorized Travel Agent (ATA), moreover owned by islanders.

For the attraction, you need to pay according to your will at the resort.

In some islands we have our own property, while in others we rely on our trusted partners (resort owners).

About Lakshadweep

Lakshadweep is a group of islands scattered in the Arabian Sea, located 289 to 483 km from Kerala.

There are 36 islands in Lakshadweep; only 10 are inhabited while the remaining are uninhabited.

All inhabited islands are beautiful due to their eco-friendly nature and biodiversity, but Bangaram is unique as it only accommodates tourists.

Sea and Air are the two modes of transportation to reach Lakshadweep.

It depends on the selected island and ship schedule, but it generally takes less than two days to reach by sea.

Kalpeni is the nearest island to Kochi, at 287 km, while Bitra is the smallest and most distant island at 483 km.

The natural beauty, biodiversity, culture, lifestyle, and water sports such as scuba diving, glass-bottom boat rides, kayaking, snorkeling, and fishing.

According to the 2011 census, Lakshadweep has a population of 64,429.

99.9% of the population practices Islam.

Lakshadweep is India's smallest Union Territory.

A large number of people work in government services, fishing, and business.

Airtel and BSNL are available in Kavaratti, and only BSNL is available on the other nine islands.

Lakshadweep is directly governed by the Union Government of India, with full power vested in the Administrator appointed by the Union Government.

There are around 300 to 500 families on each island.

The best time to visit Lakshadweep is from October to April.

Travels

You can book a package directly through the GoL app or our website.

You can check in at your respective resort upon arrival, and our staff will assist you.

You can cancel your package through our app or by contacting our customer service.

Yes, water sports are charged separately and depend on the activity selected.

Yes, Lakshadweep is generally safe for tourists.

Pack light clothing, swimwear, sunscreen, and any personal items you may need.

Yes, changes can be made subject to availability and additional fees.

Packages typically include accommodation, meals, and certain activities. Check your specific package details for more information.

Payment and Refund

We accept credit/debit cards, online banking, and cash payments at our branch.

Cancellations made 7 days prior to travel may receive a full refund, while cancellations made within 7 days may incur a penalty.

Refunds typically take 7-10 business days to process.

No, all fees are clearly stated at the time of booking.

Refund eligibility depends on the timing of the change. Contact customer service for assistance.

Restrictions to Lakshadweep

Yes, certain permits are required for tourists, and these can be obtained through GoL.

Alcohol, narcotics, and any material harmful to the environment are prohibited.

While there is no strict dress code, it is advised to wear modest clothing in public areas.

Photography is allowed, but respect for local customs and privacy should be maintained.